VSGi Support

Helpdesk • Maintenance • Training

Maintaining the health of your video conferencing systems and AV components is an important consideration when purchasing equipment for boardrooms, auditoriums, classrooms, and executive offices. VSGi Service Agreements protect your investments by reducing risk, increasing care, and minimizing downtime – ensuring that all your systems are user-ready and operating at the highest level. 

Don’t put your organization’s investments in audio visual technology and services at risk by allowing your maintenance protection to lapse. As equipment ages, service agreements become increasingly important for improving the quality of your users’ experience and increasing the lifetime value of your video conferencing, digital signage, and video wall systems. It is especially important to keep up to date to ensure you have access to the latest software and firmware performance and security upgrades. VSGi offers customizable levels of customer and technical support so you can choose the options that best meet your organization’s needs. Popular options include:

Learn how you can get VSGi’s premium 
maintenance and support services for your company

VSGi Helpdesk

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Need help? The VSGi helpdesk provides full technical support services for our customers. Call or submit a support ticket online.

Submit a Support Ticket

VSGi Training

VSGi offers custom training programs to help you make the most of your audio visual technology investments.

  • Administrator Training
    Training for the IT, AV or departmental personnel tasked with maintaining your systems internally.

  • Train the Trainer Workshops
    Programs designed to empower your internal IT or training staff to teach end users how to use your AV systems.

  • End User Training
    We offer both one-time training sessions when your system goes live and ongoing training options to support your end users.

Contact VSGi sales to learn more about these custom training services and request a quote.