image description
image description

Quality Management System

VSGi is committed to the efficiencies that a Quality Management System (QMS) can bring to large scale projects. VSGi’s Vice President of Operations, Todd Plumhoff, supports the effective quality control requirements, quality customer services, and the efficiency of internal management systems. VSGi management, along with the world class vendors we partner with, constantly work to improve quality goals, customer satisfaction objectives, and compliance with external quality controls. Our primary goal is to ensure the satisfaction of our customers, partners and employees. To meet this goal, we are constantly developing and improving upon our products and services, as well as our accessibility, organization, knowledge, and employee inclusion.

VSGi understands that success is based on a total commitment to delivering the highest quality product for our customers. It is this dedication to excellence that has set us apart as a leading AV and VTC company for the last three decades.

The Framework for Quality

Deeply rooted in our culture, the VSGi Quality System is the process of continuous improvement. Management systems are in place to provide a structured environment that facilitates incremental and measurable progress toward perfection. We seek suppliers that share our values, and nurture those strong relationships over time, to ensure consistent, reliable products you can depend on.


  1. Planning – Accurate forecasting, detailed planning, and flexibility to address trends and customer demands leads to world-class performance.
  2. Internal Quality Assurance – Quality assurance is implemented at every stage of production. Regular inspections of materials, and process monitoring of manufacturing, assembly, testing, and packing, ensure adherence to the highest standards.
  3. External Quality Assurance – We hold our suppliers to the same unyielding standards to which we hold ourselves. We actively collaborate with supply chain partners to optimize efficiencies and to procure the highest quality products on time, every time. Only the most qualified suppliers who are as dedicated to operational excellence can be a VSGi partner.
Request a Quote